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About Us
AIIM is the international authority on Enterprise Content Management (ECM). Formed in the US over 50 years ago, AIIM is supported by all of the major players in the information management industry, including Microsoft, IBM, Oracle, Open Text, and EMC. AIIM has been operating in Europe for many years, and with its predecessor ITx, has been organising dedicated events in the IT sector for 15 years.
Our Contact details:
AIIM Europe
The IT Centre 8 Canalside Lowesmoor Wharf Worcester WR1 2RR United Kingdom
Phone: +44 (0) 1905 727600
Fax: +44 (0) 1905 727609
Email: amanda.gough@aiim.org.uk
VAT Registration Number 684 7395 79
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them in your shopping cart. After you have finished your selection, click on "Order" and you will be asked for further details that we need to fulfil your order.
We accept credit card payments using Visa, Mastercard, Visa DELTA, and Switch. If you are outside the UK, please note that your payment will be converted and processed in UK Sterling only.
Credit card payments are processed off-line so there is no chance of double-payment. We may need to contact you if your card fails to process, and if you are concerned in any way about your order, contact the number below and ask for Amanda.
If you would refer not to make a purchase online you can also provide your order and payment details to us by:
Tel: +44 (0) 1905 727600
Fax: +44 (0) 1905 727609
Mail: AIIM Europe, The IT Centre, 8 Canalside, Lowesmoor Wharf, Worcester, WR1 2RR, UK
Terms & Conditions - Professional Membership
1. Professional Membership is open to individuals with a bona fide interest in information management products and services. Membership provides access to AIIM resources, networking opportunities and educational programmes on the basis of the Professional Membership Benefits details published on the www.aiim.org.uk website from time to time. Benefits are subject to change without notice.
2. Successful applicants will be notified in writing or by email and thereafter the Member is required to comply with the Byelaws of AIIM as may apply from time to time. Copies of the Byelaws may be obtained by writing to the Company Secretary at the registered office.
3. The applicant Member must make advance payment of the annual subscription which must be paid within 30 days of date of invoice and access to membership services is contingent on timely payment being received. The subscription is not refundable except in circumstances where the application is declined in which case any advance payment made will be refunded in full within 28days of receipt.
4. Membership commences on the date of membership acceptance and is valid for 12 months, to the end of the month in which membership commences. Renewal for the following year is due on the last day of the month of the anniversary of joining, and each subsequent year.
5. AIIM may accept or decline any application for membership at its discretion and is not under any obligation to enter into any correspondence or offer any explanation or reasons for declining an application.
6. Membership of AIIM may be suspended or terminated should the member become bankrupt or be involved in legal proceedings related to the information management industry or in any way be involved in bringing AIIM, fellow members or the industry into disrepute.
7. Terms and conditions are subject only to the jurisdiction of English Law.
Terms & Conditions - Events & Training
1.Cancellation 28 days prior to the event will be refunded at 75%. Later cancellation will not be refunded.
2. Substitutions from the same organisation will be permitted up 48 hours before the start of the event without charge.
3. Payment must be cleared 14 days prior to the start of the event.
4. AIIM reserves the right to cancel or postpone this event. Refund liability will be strictly limited to the fees paid directly to AIIM for the event.
Shipping And Handling
Where physical shipment is required, a shipping fee will automatically be added to your order. Details of this shipping cost will be shown in your cart prior to checkout.
Delivery Schedule
Tangible products such as publications will be shipped within 5-10 working days (depending on location) from receipt of payment. Intangible products such as membership and events will be acknowledged directly with the customer via email, post or online within 5 working days.
Tax Charges
In general, VAT will be charged at the rate applicable in the country in which the event or service is delivered.
Hard copy publication sales are zero rated.
Membership services are subject to VAT at the UK rate for all EC member country customers. It is not applied to non-EC member country customers. EC member country customers, outside of the UK, who are VAT registered and who supply their VAT registration number are not charged VAT.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Credit card payments are processed off-line so there is no chance of double-payment. We may need to contact you if your card fails to process. If you are concerned in any way about your order, please call +44(0)1905 727600 and ask for Amanda.
Guarantee
We guarantee full customer satisfaction. If you are dissatisfied with any our products please contact us at amanda.gough@aiim.org.uk
Reaching Us
If you need to reach us, please email us on amanda.gough@aiim.org.uk, alternatively, you can call on +44 (0) 1905 727600 (International +44 +44 (0) 1905 727600) or fax us on +44 (0) 1905 727609 or write to us at The IT Centre 8 Canalside Lowesmoor Wharf Worcester WR1 2RR United Kingdom
Privacy Policy
AIIM Europe do not disclose customers' email addresses to any third parties. Where permission is given we may pass on mailing details to selected AIIM partners to communicate with you about related information management products and services.
AIIM Europe require your permission to communicate with you by email, fax and post about other related AIIM activities in order to process your current order.
We care about our communications and our relationship with our community. If you have any questions or concerns about Privacy, Copyright or Security, email: admin@aiimstore.org.uk.
Items on this site are protected by copyright. The copyright is owned by AIIM International Limited. The moral rights of any contributing authors are asserted. Material may not be reproduced other than with advance permission in writing.
Please remember that information contained in any email message from us may be confidential and is intended for the addressee only. If you receive any message in error or there are any problems with its transmission or content please notify the sender immediately. Any unauthorised or inappropriate use, disclosure, copying or alteration of any email message from AIIM International Ltd is not permitted.
We are registered under the Data Protection Act and recognise our responsibilities in this regard.
We take system management and integrity very seriously. This site, any downloadable files and any email messages and their attachments that we originate, have been scanned for known viruses. AIIM International Limited cannot be held liable for direct, special, indirect or consequential damages arising from alteration of the contents of any download or message or as a result of any virus being passed on.
Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses and to store your details if you select the "Remember Me" option.
Returns Policy
Cancellation or returns must be made in writing, fax or email, and refunds are subject to the detailed terms specified for the particular product or service. Any monies paid that are liable for return will be returned within 30 days of the date of cancellation.
